Lovisa | Earlville

I went in today to buy a few pieces of jewelry and when the lady at the counter asked if I wanted the receipt emailed to me I said no that's okay because my email was too long. I then went to say good bye and to have a good day and she didn't say anything so I assumed we were done and started to walk away. She then proceeded to roll her eyes, scoffed and forcibly push a receipt at my partner. I understand everyone has their bad days but it was really disrespectful, especially since it could've been easily avoided by a simple explanation.

DO NOT GO TO LOVISA FOR PIERCINGS! GO TO KARMA HOUSE INSTEAD!nI came in earlier today and asked for a nose piercing to be done, the lady told me it could only be done HALF WAY up my actual nose - way past the nostril and crease line. I calmly said that I would like it placed lower and she told me it was not possible and called security. I was so confused and disgusted when security arrived because I had not once been threatening or even argumentative towards the young worker. I ended up going to Karma House, where the girls were so lovely and accomodating and had an amazing experience - they also informed me it is highly illegal to pierce cartilage with a gun in qld, Iu2019m not sure how your business is above this. Very unhappy.

We came in this afternoon at 3:30 for two sets of piercings we had a booking that was put in the book for that time and we arrived 15 minutes before the booking. Another lady came in without a booking and was placed in front. We explained at the time of the booking that we will only wait around an extra hour and a half at the shops if we can definitely get my daughter's ears pierced at that time. the lady taking the booking assured us that we would get that spot and pace us in the book. I don't appreciate staff not doing the right thing and taking the booking placed in the book first. Especially after she called the other girl to be sure she would be at work on time Not only did I leave without getting my daughter getting her ears pierced there was no apologies. I also had $20 worth of items to purchase on top of the 2 sets of ears pierced so the store missed out on the sale and I'll not be shopping there again and will definitely let ppl know how staff handle booked bookings.