Karrans Of Hyde Park

Dropped in a necklace this week for repair and also to buy a new chain.nnTalking tonight about how much we have loved Karrans for over 20 years. Everyone working there is so friendly and knowledgeable, and the craftsmanship cannot be beaten.nnThe best part however is the after sales service. Always wanting to assist and never pushing a sale.nnWe will never go anywhere else.nnThankyou.

John repaired a much loved 80+ rose gold bracelet to perfection!nQuote u201c I can repair it if you are prepared to wait, otherwise would be very expensiveu201d. True to his word , bracelet was repaired at a Very Reasonable price, not withstanding the hours he must have spent!nMany thanks, a wonderful craftsman, and top bloke!nnHelen Castley

This happened a few years back, but I was recently reminded.nI left a family engagement sapphire ring with Karrans, as it had 1 sapphire that was much bigger than the others, and it looked odd. I asked to have a same size sapphire to replace it. I wanted the larger sapphire returned, and I had planned to have a piece of jewellery made with Karrans, at a later stage, with that stone.nWhen I picked up the ring, after the work was done, the gentleman serving me dropped the stone, on the floor that was removed from the ring, and then proceeded to say he could not see it on the floor, behind the counter, and would contact me when he found it.nAfter a week or so went by, I had not heard, so I contacted him. He said that it was in the store for me to pick up.nWhen, I got home with the stone, I realised it was approximately about half the size, if not more, smaller than the sapphire, that was originally in the ring.nIt was so disappointing, as we always purchased our jewellery pieces there ud83eudd7a