Frequently asked questions

Quick answers about creating, editing and promoting your listing on Jewellink.

Tip: Try words like listing, reviews, or claim.

About accounts, login, and basic use.

Creating, claiming, and managing listings.

How reviews work and responding to feedback.

Contacting Jewellink and support policies.

General

Yes — listing your business on Jewellink is FREE. Optional paid upgrades may be introduced later.

Go to the top navigation and click “Login”. Use your email and password. If you haven’t joined yet, click “Register”.

Yes. You can update your listing details, images, trading hours and services anytime from your dashboard.

Search for your business name. If it appears, open the profile and click “Claim Listing”. Provide proof (e.g., business email or ABN/ACN).

Most claims are verified within 1–2 business days. We’ll email you if we need more information.

Yes. You can upload a logo, a cover image, gallery photos and embed videos to showcase your work.

Customers who have used your services can leave ratings and reviews. We moderate to keep feedback authentic.

From your dashboard, open “Reviews” and reply publicly. Be professional and constructive.

Use the contact form on our Support page or email us. We’re here to help.

We aim to respond within 1-2 business day(s).

Our team is here to help. Reach out and we’ll respond within 1-2 business day(s).