I had worst experience with them. I took my daughter last month there to had her ear pierced. The girl on the reception said she does it but as I want 2 ears together so she called her manager. They were marking wrong every time and was irrated while I said . Then I did the marking. But one of the them pierced 1 ear far from the marking. When I showed them ,she said sorry, it was my first time with children. Then the manager left the place immediately. I was so upset ,I couldn't say anything. Didn't expect this type of service from lovisa. Please , think twice before you take there service.

What I saw today will probably leave me scared for a few days. Such disgusting behaviour by staff working at the store on the 6th of December. It did not happen with me i was just at the store while it happened. There was a dark skinned girl and a plus sized white girl working at the store that I witnessed behaving in an unbelievably rude manner. From what it looked like, it was racially motivated towards the other customer. The dark skinned girl was yelling and the plus sized white girl kept rolling her eyes. From what I understood, the lovely lady (victim) just asked about the price tag on a bracelet and the staff on shift just lost it. Horrible display of behaviour. Only one word to describe it. Disgusting. Lovisa management should look into this. Completely unacceptable.

Both my daughters got piercings there & the process is carefully explained.nnElla did an especially good job today on my daughteru2019s birthday seconds. Great service