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HomePandoraPandora | Castle Towers

Pandora | Castle Towers

HomePandoraPandora | Castle Towers
Pandora | Castle Towers

About Pandora | Castle Towers

Pandora Castle Towers is part of Pandora, one of Australia’s best-known jewellery brands, and is located at Shop 369, 6-14 Castle Street, Castle Hill, New South Wales, 2154, Australia. Serving customers across Castle Hill, NSW 2154, this store is a convenient destination for gifting, milestone purchases and everyday styling. Visit in store to browse Pandora charms, bracelets, rings, necklaces and earrings, including current collections and seasonal releases where available. The team can assist with gift ideas, sizing support and practical product guidance to help you choose pieces that suit your style and budget. You can also explore the Pandora range online for delivery across Australia, then contact the store on 02 9659 5260 for local enquiries or service updates. Listed hours currently run from Monday 09:00-17:30 through to Sunday 10:00-17:00, with updates published on the official store page. For the latest details, visit https://stores.pandora.net/en-au/au-nsw/castlehill/pandora-jewellery-au3340ceb1.html.

Services

Services explained

Below is an overview of the jewellery services offered by this store.

Online Shop

An online shop lets you browse and purchase remotely, often with delivery Australia-wide. Before buying, check sizing guidance, delivery timeframes, returns, warranties and aftercare.

Shop

In-store shopping is ideal if you want to see pieces in person and compare options with guidance. Many jewellers can advise on fit, styling, care, and gift ideas while you browse.

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Jewellink Reviews

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    Google Reviews

    3.5 ★ (98 Google reviews) View on Google
    • Jessica Sheaves 1 ★ 2026-02-10
      Worst customer service - I knew what I wanted to buy and i would have been a less than five minute customer but given how long the wait took to be sevved I just walked out, two staff in only at 10.00 last weekend and one blond young girl was at the counter trying to making herself look busy whilst she was talking to a friend. Every time i try and attempt to go in to purchase something there is never enough staff in the store - which seems to be the biggest complaint whilst reading the reviews.
    • Varsha Devan 5 ★ 2025-02-14
      Had been here for an exchange of a product. The store was really busy, so there was a wait time. But, I really had a good experience here. Emma was extremely sweet, helpful and patient with the process. It was really hard finding the exchange size, but she really did help me out with a very smooth process throughout. Thanks Emma! Had a really great conversation!
    • Nancy Hernandez 1 ★ 2026-01-08
      Absolutely disgusting service! I came in to sort out an online order and got served by an older lady who was very nice at first however after leaning more towards a refund she demanded that the whole order must be refunded and that partial refunds werenu2019t a thing. She then proceeded to explain that they canu2019t do anything and that the online information was wrong. A younger lady in her mid 20u2019s came and stepped in and said that I could do a partial refund but then aggressively asked for the card details and then in a rude manner made up excuses about the refund policy and that it can no longer be done. I am very appalled by the misinformation from the two ladies as I have been to two other pandora stores and confirmed through pandora email and they all said that it can be done. I didnu2019t understand how they have a job with such bad and rude customer service, I was nice and patient as any other customer and this is the service that I was treated with.

    Contact Details

    Open
    Open hours today: 10:00 am - 5:00 pm Toggle weekly schedule

    • Monday

      9:00 am - 5:30 pm

    • Tuesday

      9:00 am - 5:30 pm

    • Wednesday

      9:00 am - 5:30 pm

    • Thursday

      9:00 am - 9:00 pm

    • Friday

      9:00 am - 5:30 pm

    • Saturday

      9:00 am - 5:00 pm

    • Sunday

      10:00 am - 5:00 pm

      • May 31, 2026 4:04 pm local time

    Location

    • Shop 369, 6-14 Castle Street, Castle Hill, New South Wales, 2154, Australia

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    Contact

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