Lovisa | Eastgardens

they are such a bad store there staff are rude and are always laughing behind the counter over stupid things and there piercing quality is so bad. There untrained unprofessional and unqualified if i could give them a zero i would

At 10:30 am today (Tuesday) I went to Lovisa to grab some pieces. I was there for a while looking and the worker had her back to the store the whole time. Once I was ready to purchase I waited at the cashier and no one came. I said excuse me and the employee ignored me. I waited and again I said excuse me and she turned around seemingly annoyed and didnu2019t greet me or say anything. She walked to the cashier and said card or cash. I told her cash and she scanned the items and I had 20$ in my hand to which she just took without telling me how much. A very unpleasant experience to beginning to end.

On July 26th at about 1:40pm, I was in the store for about 20 minutes and no one approached me to see if I needed any help or to even greet me. I walked to the back of the store to the body jewellery and saw that the employee was sitting on a little chair on her phone. I was right next to her and nothing was said. Iu2019m a loyal Lovisa customer but this was the worst experience Iu2019ve ever had at a store. I told the employee that it was very unprofessional that she didnu2019t do any service and that there were other customer in the store. I think the team needs a refresher on customer service and experience