Lovisa | Chatswood

I cannot rave about this place enough, staff in today are absolutely amazing!! I lost my favourite pair of hoop earrings and they worked hard to identify and match it to the same pair in store

I am lost for words! I was in the shop today when I witnessed an older lady who looked in charge of the store labelling a thick diamond silver ring as something (and I quote) 'only an African man would wear' to another employee of colour. To add to that, she went on saying that only gamblers or thugs wear rings of such sort. I am appalled by this behaviour. This is outright racism! This behaviour is not okay!! Lovisa needs to educate the older woman on the definition of racism and what is acceptable to say and not.nnI am disgusted by this behaviour and the store has lost a customer.

I love the jewellery here! There's a big collection, I was honestly a bit overwhelmed with the choices but the two staff there, I think their names were Aakriti and Yolanda, were very sweet and offered wonderful advice to help me figure out what to pick for a gift. I don't usually buy jewellery so their help was very much appreciated!