Lovisa | Loganholme

I had the most amazing experience today in picking out my new jewellery.nSo very thankful to have been served by Saskiah ud83cudf1f, not only did she offer help and advice in choosing my pieces, she then went ahead with her tools and crafted me the perfect necklace. You went above and beyond- thank you Saskiah - really appreciate the time spent.

Would give 0 stars if I could. Entered the store on a Sunday afternoon to get my sonu2019s ears pierced. Waited patiently looking at jewellery for the shop assistant to be done with other customers whom took a lengthy amount of time. When finally I was able to be served, I asked for my sonu2019s ears to be pierced. The time was 3:40pm by this time, the girl replied she couldnu2019t do it because there was a form and things to go through. I said I had already filled in the forms. She paused and said well we close in 15 mins and she still couldnu2019t do them and clean the store in time. Poor service. And really just showed how lazy she was to be honest. I spent over $150 in the store and waited patiently for my son to have his ears done to be told that.nnAs a customer whom walked in within sufficient time to have this service done. It showed just how unwilling this shop assistant was to be of service. More concerned about walking out before 4pm. It literally takes less than 5 minutes to pierce ears and we had filled in forms, picked jewellery whilst waiting patiently to be served. She showed lack of care. I will never shop there again.

After a dissapointing trip to Skin candy yesterday, we rocked up to Lovisa with our 5 year old daughter to get her ears pierced for her birthday. Nothing was too much trouble, the young lady did a fantastic job and my daughter had an amazing positive experience getting her first piercings. Thank you ladies! You made her birthday present so special.