Most appalling customer service at this store. If I could id give them NO starsnnbracelet was given to me as a 50th birthday present from my husband. The lock was bent and was told that l'd damaged it and had to pay to have it repaired. I didn't accept that to be true, so I rang up Keysborough where it was bought and spoke to a lovely lady there, who stated that because I was bought 5 days ago I have one year warranty. And can be replaced .nREALLY disappointing experience with them RUDE ladyu2019snThereu2019s a lot of jewellery shops in Eastland so donu2019t bother going to prouds .

I gave you this rating because I was completely ignored this morning in your store today. I was going to buy a expensive watch to. I have a disability with a walker also. You have lost a sale today and a loyal customer. As I had brought a expensive pair of earings and had no problems by staff. Today there was a guy behind the counter talking to someone out the back .

Very friendly service, the lady spent a bit of time helping me find a pair of earrings I had lost and was replacing