Clarke The Jeweller

After a break in where my Gran's vintage engagement ring was stolen, Clarke The Jeweller were very helpful and generous during what became a complicated insurance claim. Wonderful customer service during a difficult time. Thank you so much, I will not forget what you did for me.

VERY DISAPPOINTED with the experience we had with Clarke the Jeweller. We got the engagement ring and our wedding bands from here. My husband and I had to go back multiple times because they kept getting my ring size wrong. The first time we went in to try it on, he was told that his finger may have been swollen on the day he tried it on originally (it was 2.5 sizes too big).nFurther, they had the audacity to call us up A WHOLE MONTH after our wedding to tell us they they made a mistake and forgot to charge us for one of the rings (the cheaper silver band which probably only cost them $10) and asked for my credit card details to charge the quoted $140 to it.nAbsolutely disgraceful customer service, not to mention the lack of respect calling 3 TIMES in a row while we were overseas on our honeymoon ud83dude21

Went to Rundle mall to look for wedding rings. Had been into 3 different jewellers, where the service had been terrible, then we found Clarke the jeweller . Mina couldn't do enough to help us. Listened to our brief description and then was able to show us pretty much the perfect rings for us. Would highly recommend this store. Beautiful jewelry and wonderful, friendly staff. Management should be very proud of their staff. Thank you