I bought a $250 gold chain here on a Friday and the item had come apart the following Monday. I called to ask what theyu2019d do to redress the issue and without missing a beat the person on the phone said u201citu2019s your fault, you buy another oneu201d. So, if thatu2019s the sort of guarantee of quality you want, Angus & Coote is where to go.

Thank you so much Ann for your customer service. Keep smiling n shining ud83dudc90ud83dudc90

Entered the store at 5pm today 13th November and the lady said hello which I replied back Hi. Then she stepped back to work on the computer. I stopped then we both looked at each other and as I was trying to say I wanted to look at Earings she says I said hello. Finding her extremely rude I just started looking myself. Then I decided to ask for male earnings which she then said they aren't there where I was looking which were clearly where the male earings were and said this is our range and got me looking at rings.nnI've never come across someone so rude before. I've done a couple of reviews before this which have been a while ago and I would say the lady at this store was the worst. Learn customer service skills and learn to be nice to get business cause she lost me to Goldmark who were absolutely brilliant.