Design
Custom jewellery design covers everything from concept to finished piece. Many jewellers can guide you through stone and metal options, then create made-to-order designs to suit your style and budget.

Matthews Jewellers in Cooks Hill brings more than 60 years of family jewellery experience to Newcastle’s Darby Street precinct. Established in 1957 by Norman Matthews, the business has developed into a third-generation jeweller while continuing to place craftsmanship, expertise and personal relationships at the centre of its service.
The Darby Street boutique is operated by the Matthews family alongside a team of experienced jewellery professionals, including gemmologists, valuers, diamond graders and jewellery specialists. Customers can explore engagement rings, wedding bands and fine jewellery or arrange a consultation to create something entirely bespoke.
For those seeking a more personal piece, the team can assist with custom jewellery design and the remodelling of existing jewellery. Diamonds and gemstones are carefully selected, with customers guided through choices including natural and lab-grown diamonds, design options, precious metals and pricing.
The Cooks Hill location provides a more intimate setting for clients wanting considered advice and personalised attention when choosing or creating significant jewellery.
Matthews Jewellers also offers ongoing care after purchase through its Lifetime Care Commitment, helping maintain pieces through complimentary cleaning, regular inspections and other jewellery care services so they can continue to be worn and enjoyed for years to come.
Below is an overview of the jewellery services offered by this store.
Custom jewellery design covers everything from concept to finished piece. Many jewellers can guide you through stone and metal options, then create made-to-order designs to suit your style and budget.
Gemstone sourcing helps you find the right stone based on cut, colour, clarity, size and budget. It's useful if you want something specific or want expert guidance comparing options before setting.
An online shop lets you browse and purchase remotely, often with delivery Australia-wide. Before buying, check sizing guidance, delivery timeframes, returns, warranties and aftercare.
Repairs can include resizing, clasp replacement, chain repairs, polishing, re-stringing and stone re-setting. Ask about turnaround time and whether repair work comes with a service warranty.
In-store shopping is ideal if you want to see pieces in person and compare options with guidance. Many jewellers can advise on fit, styling, care, and gift ideas while you browse.
Jewellery valuations provide written documentation for insurance, resale or estate purposes. A valuation records materials, gemstone details, condition and an assessed value using current market factors.
Share what stood out, from service and pricing to the finished piece. A quick review helps the next shopper know what to expect.
Monday
9:30 am - 5:00 pm
Tuesday
9:30 am - 5:00 pm
Wednesday
9:30 am - 5:00 pm
Thursday
9:00 am - 5:00 pm
Friday
9:00 am - 5:00 pm
Saturday
9:00 am - 4:00 pm
122 Darby Street, Cooks Hill NSW 2300, Australia
