Prouds the Jewellers | Erina

Wow I had amazing experience with Tash this morning at the Erina, Prouds. Tash was so helpful and professional. Also did for me a fantastic price, could not be happier ud83dude0a

Took my near 18 year old son to get a nice ring for his 18th birthday. We went from jewellery shop to jewellery shop. At Prouds Erina, we were served by Tatiana. What a gem of a staff member. She had her finger on the pulse as soon as we described what my son liked. We walked away with 2 rings, casual and dress ring. Thankyou Tatiana, your service was certainly the best at Erina.

Iu2019m not usually one to leave a review, but when I went into Prouds Erina planning to make a purchase, the sales employee - that I asked to see a display in the back case that she already had out - rudely denied me and called over another employee. The other employee was incredibly rude and unhelpful, so much so it drove me out of the store. I mustered up the courage to come back again an hour or so later and was immediately met with a dirty look by one of the two employees and I immediately left the store. Iu2019m used to Prouds employees at other stores being disinterested and rude to their customers, but this time it was so out-right I couldnu2019t even bring myself to stay inside the store. I know what itu2019s like to work in customer service and how draining it can be. But to take it out on your paying customers, that I assume you get commission from? Disgusting.