Design
Custom jewellery design covers everything from concept to finished piece. Many jewellers can guide you through stone and metal options, then create made-to-order designs to suit your style and budget.
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About Prouds the Jewellers | Hervey Bay
At Prouds Hervey Bay in Hervey Bay, our team is dedicated to helping customers find jewellery that feels personal and meaningful. Whether you're celebrating a milestone, choosing a gift, or simply exploring our collection, we aim to create a warm and welcoming experience. Our range includes gold and silver pieces, diamond jewellery, watches, and special-occasion gifts, all supported by friendly guidance and practical advice. The Hervey Bay store is known for its approachable service and attention to detail, making it easy for you to browse, compare styles, and select pieces with confidence. We look forward to welcoming you in store and helping you find something truly special.
Services
Services explained
Below is an overview of the jewellery services offered by this store.
Online Shop
An online shop lets you browse and purchase remotely, often with delivery Australia-wide. Before buying, check sizing guidance, delivery timeframes, returns, warranties and aftercare.
Repairs
Repairs can include resizing, clasp replacement, chain repairs, polishing, re-stringing and stone re-setting. Ask about turnaround time and whether repair work comes with a service warranty.
Shop
In-store shopping is ideal if you want to see pieces in person and compare options with guidance. Many jewellers can advise on fit, styling, care, and gift ideas while you browse.
Valuation
Jewellery valuations provide written documentation for insurance, resale or estate purposes. A valuation records materials, gemstone details, condition and an assessed value using current market factors.
Jewellink Reviews
Add a review
Share what stood out, from service and pricing to the finished piece. A quick review helps the next shopper know what to expect.
Google Reviews
4.6 ★
(26 Google reviews)
View on Google
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Sara Doyle 5 ★ 2025-11-28I just want to give a massive shout out to the store manager Rachel!! Weu2019ve had a couple of problems with my bridal set within the last few months resulting in it needing to be sent away, both times we dealt with Rachel and I am so grateful that she was there. Rachel went above and beyond for us and ensured we got the best outcome possible. Rachelu2019s management and customer service skills are exceptional. We canu2019t wait to go back and we will definitely be recommending Rachel to everyone we know!
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Hayonce 5 ★ 2025-12-18I only visit hervey bay semi-regularly but Rachel at Prouds always remembers me and is always so accommodating. She makes every visit lovely and very worthwhile. Not pushy at all and makes amazing recommendations.
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Maximillion Co 5 ★ 2025-10-29Outstanding Service - Rayne went above and beyond, was more than willing to help organise a ring for me while I live very remote. She set the standard of how service should be in 2025; nothing is too hard or too impossible to try if it makes a difference for the customer. Really appreciate your care and custom.
Contact Details
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Phone
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Email
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Website
Open
Open hours today: 9:00 am - 5:30 pm
Toggle weekly schedule
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Monday
9:00 am - 5:30 pm
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Tuesday
9:00 am - 5:30 pm
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Wednesday
9:00 am - 5:30 pm
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Thursday
9:00 am - 9:00 pm
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Friday
9:00 am - 5:30 pm
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Saturday
9:00 am - 5:00 pm
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Sunday
10:00 am - 4:00 pm
June 17, 2026 12:00 pm local time
Location
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Avenue, Hervey Bay, QLD 4655
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