Prouds the Jewellers | North Ipswich

My partner and I had a disappointing experience with this jewellery store. When we took my engagement ring and wedding band back for resizing, one of the employees claimed my wedding band was scratched, even though it had never left the box and wasnu2019t worn at all.nnWe were told it would take 2-4 weeks to resize, and Iu2019d receive a call when it was ready. Six weeks passed with no call, despite our attempts to reach them over 13 times in the last week. Finally, someone answered and informed us my ring was ready. When we asked why we hadnu2019t been contacted, we were told they donu2019t notify customers when jewellery is ready. A simple courtesy call would have been appreciated.nnOverall, this experience has left us very dissatisfied. Weu2019ll definitely be going to a different Prouds store in the future. Highly donu2019t recommend coming here.

Love love love the ladies here! Bought mine and my husbands wedding rings here which are absolutely beautiful. The ladies working there were just a delight to talk to. We're very helpful in getting the ring resized too.

I just want to say a big thank you to Chelyne, Susanna and Jamie Lea. I went to Prouds at Riverlink shopping for an engagement ring for my beautiful bride be and to say I had no idea about diamonds would be about right. But with the help of these ladies I was educated about the 4 cu2019s and gathered a general understanding of what I was looking for. Thank you for your exceptional service.