Lovisa | Wendouree

i was there yesterday afternoon tuesday the 23rd around 3pm and the girl working there with the ginger hair and glasses was so rude. as a retail worker myself it was some of the worst customer service i have ever experienced. not only did she start wrapping my jewellery and putting it in a bag without asking me if that was what i wanted (it wasnt) i wasnt offered to option of either an email or print receipt, something i genuinely wanted, and when i asked if i could get my receipt i had her roll her eyes at me. is this really how you are training your staff to treat your customers? honestly i recommend everyone go to skin candy in the same mall even though itu2019s expensive at least they can treat their customers with respect and actually give you your receipt. theres no option for no receipt at lovisa so iu2019m interested into what she was actually doing.

Went in to get a piecing , done well , aftercare instructions given / explained .. Telleah gets 5 stars , deserves a pay rise / new years bonus ! thanks for accomodating us so late in the day u2026( Saturday close tonclosing ) ( Ballarat store )

i was there friday night and the two girls working there where so lovely and incredibly helpful 10/10 service. also the worker with reddish hair and glasses was so sweetud83dude0d