Lovisa | Craigieburn

Whenever Iu2019m asked if I need help, I often find myself followed around the store, regardless of how many other shoppers are present. This makes me feel claustrophobic. I understand that employees may be restocking, but they often appear to be just browsing as if theyu2019re shopping themselves. This behavior is both frustrating and disheartening. Iu2019m not a criminal; Iu2019m simply a person trying to shop. I canu2019t help but wonder if this treatment is influenced by my age or race, as I frequently notice that only white employees tend to follow me. This is uncomfortable and unacceptable. I urge staff to respect customers' space and allow everyone to shop without feeling scrutinised .

I'd like to thank Noura for helping me choose a few pieces for my wedding day. And also for being so patient with my daughter and I.nWe both left the store very happy.nI highly recommend this store and asking for Noura, her knowledge and recommendations regarding jewellery and other pieces is exquisite.n10/10 Thank you Noura ud83dude4f

Came here looking for jewelry for an event, the shop assistant asked me what I jewelry I usually wore, what i was wearing to the event and picked out some pieces for me. Most of the pieces she picked were extremely discounted, refreshing :)