Lovisa | Westlakes

Well lit store, girls who work here are really nice, the first time I came here i was amazed by the customer service. The girl working there was very kind, same with my recent experience with a different staff member. Only thing is that the hair clips are very expensive here. Otherwise everything else is great, my go to place for jewellery :) Thank you lovisa staff ud83dude0a

Quite a good collection of jewellery. I like the staff here as well. Since this is located within West Lakes Westfield, parking isnu2019t an issue. Plenty of different offers happening at different times of the year.

Hi,nPurchased a cute ring from the Elizabeth store, was finally served after the assistant got off her phone. It had a row of white stones. Date of purchase was the 23rd of August 2025. I got to wear it 24th September 2025. Noticed the next day one stone had fallen out and lost. I contacted the West Lakes store on the 3rd October to ask if I could exchange and was advised it was out of the 30 day return or refund policy. All I can say is, it did not last one wear, the company obviously does not stand by its product and I definitely will not or recommend anyone to buy from them.