Prouds the Jewellers | Kwinana Beach

My husband and daughter went to proud . With me he was going to buy a Gold earrings. And I was looking at a necklace.. The older lady is there kept trying to hurry us up.. And then she started yelling at us saying that sheu2019s going to call security. and we did nothing at all .except for trying to get served .no customer service at all. And she ended up putting the necklace and the earrings on one transaction .and we told her it was two transactions and she just kept arguing with us and she was yelling at the top ofnvoice. And kicking us out of the shop. Iu2019ve never been so disgusted in a store in my life.. as I will never go there again. and we told her to cancel the transaction .and make two separate ones. She wouldnu2019t do it their transaction I had to end up leaving without my jewelry but my daughter had already paid for hersso she got hers and we left but she should get the stack for trading people my piece of dirt.

I purchased these studs as a gift for a friend and was quite disappointed with the quality. One of the sticks was loose upon arrival. I returned to have the issue resolved, but unfortunately, no assistance or resolution was provided. This experience was very disappointing, both in terms of product craftsmanship and customer service. I would not recommend this item based on my experience

The customer service at this store was incredibly disappointing. I was notified once that an item I had purchased and was getting resized was ready for collection, but I missed the call. Despite my item being ready, I was never contacted again. It wasn't until I called them myself to inquire about the item that they confirmed it was ready. This lack of follow-up and general unsupportive attitude from the staff made for a frustrating experience.