Lovisa | Maroochydore

Such a wonderful experience!nnAfter being let down elsewhere, I called Lovisa Sunshine Plaza to see if they had availability to pierce my 4-year-old daughter's ears, and they were able to fit us in almost immediately.nI've always loved shopping at Lovisa, and the store is consistently beautiful, clean and well presented, but the staff member who pierced my daughter's ears this morning was absolutely amazing. She was so kind, professional and patient, explaining every step in such a child-friendly way that made my daughter feel completely at ease.nnThe little children's aftercare kit was such a thoughtful touch and made the experience feel even more special.nnIf you're thinking about getting your little one's ears pierced, or even treating yourself to a new piercing, I couldn't recommend Lovisa Sunshine Plaza more highly. Thank you for making my daughter's first ear piercing such a positive and memorable experience!

Lilian is so so amazing , even though she was working alone at the time she handled everything so quickly such great customer service. She was so polite and had so much great advice, ran through all the details thoroughly and made the piercing process so much more comforting. Shes so sweet we had to come back :)) thank you!!! u2764ufe0fu2764ufe0f

Customer service yesterday was actually horrible. No greeting, even whilst both the girls were staring at me and whispering stuff. Eventually one of them said hi whilst the other was constantly on her personal phone (on call). Went to pay for items and the girl was still on her phone and talked whilst I stood there?? I looked at her quite annoyed and she then started to serve me whilst still on the phone?