I went at closing time on Friday night (31/10) and bought a new dress watch. The girl working was so helpful in getting it to fit right on my wrist even though she had to stay back after closing to help. I felt awful but she was so lovely and pleasant and you could tell she was genuine and wanted to ensure my watch fit correctly before I left. Both girls were so lovely, I hope they get commended for their amazing customer service. So sweet, and so helpful. Thankyou girls again :) watch looks/feels great!

I had my ears pierced here by Tracie, and it was my first time so I was a bit nervous. She was incredibly kind, supportive, and made me feel completely at ease throughout the process. Iu2019m very happy with the result. Thank you so much!

I recently visited the Lovisa store at Melbourne Central to get my ear pierced, and I was assisted by Shahda. She was incredibly kind, patient, and very helpful throughout the process. Shahda went above and beyond to make sure I was comfortable and well-informed, and her professionalism and warm attitude made the experience truly enjoyable.nnShe is an absolute gem for the store and a great example of excellent customer service. I really appreciate her help and would highly recommend her to anyone visiting the store.