Michael Hill | Palmerston

Georgina is an absolute gem! Sheu2019s the most down-to-earth, helpful, and understanding manager Iu2019ve ever dealt with. I was so indecisive about my wedding band, but she remained incredibly patient and guided me through the entire process to make sure it matched perfectly with my other rings. Her patience and customer service are second to none. After changing my mind twice, even requesting a refund and then deciding to come back and buy the ring again, Georgina still welcomed me back with a smile and made everything so easy. I couldnu2019t recommend her enough! Thankyou, Thankyou!

We recently shopped for our wedding bands at Michael Hill Gateway, and we were extremely happy with our experience and service we received.nnFrom the moment we walked in we were assisted by the delightful Amelia, she was professional and very personable. She ensured we knew our options and advised us of what was best in line with what we wanted.nnAs they didn't stock our required sizes Amelia assisted with custom ordering our wedding bands, and kept us updated along the way.nnWe delt with Amelia the whole time, from initial order, additional payments and collection. Each interaction was the same. A+ for customer service Amelia, we will definitely be back

Poor.nnSent the partners ring in to be resized, on inspection they had the wrong phone number on paperwork. Plus a pick up date 31/10 currently the 4/11. No idea where ring has gone or when it will arrive. Have tried calling multiple times however always to message bank. Had to call casuarina store to just get conformation they had open doors.