Lovisa | Ringwood

Today I visited the Louisa Jewellery store in Ringwood and had the most wonderful experience, thanks to Molly. She was incredibly kind, friendly, patient, and genuinely went above and beyond to help me.nnMolly took the time to explain the different types of jewellery and materials, making it so much easier for me to choose. When they didn't have exactly what I was looking for, she was honest and offered thoughtful alternatives instead of trying to sell me something I didn't need. I truly appreciated her knowledge, honesty, and exceptional customer service.nnThanks to Molly's help, I found exactly what I needed. She is a real credit to the Ringwood team, and it's clear she genuinely cares about her customers and takes pride in what she does.nnBecause of this outstanding experience, I will definitely be returning to this store and will happily recommend both Molly and the Louisa Jewellery Ringwood store to my family and friends. Excellent customer service like this is hard to find, and Molly made my shopping experience an absolute pleasure.nnTHANK YOU so much, Molly :)! You made my day. ud83dude0a

When I came in to get my ears pierced and asked if I could, a blonde white girl who was the staff was groaning and she was telling her other staff member and said she wants a piercing and was in agony, and looking like she was making fun of me. I just told her it is okay I can do it another day since she wasn't in the mood to do it. Why can't she just say it nicely or not groan in front of my face. It was very rude I recommend you don't come here

I took my 11 year old daughter here to get her ears pierced. We were actually heading somewhere else but noticed they offered piercings. The staff were friendly, professional, and accommodated our request for a dual piercing. Highly recommend.