Tiffany & Co. | Bondi Junction

Iu2019m a returning customer, expressing the issues Iu2019ve had with the butterfly backing of my studs. I dealt with the manager Chloe who was very condescending not sympathetic at all.nThe response I kept getting was we are just sales people, weu2019re not a jeweller.nI donu2019t understand how an individual who works for a high-end jeweller does not take pride in their role of assisting the consumer with their concerns regarding a product that was purchased two weeks ago.nIf you want to experience poor customer service and arrogant behaviour than be my guest and visit this location as I will never return to Tiffany Bondi Junction again. Iu2019ve only ever dealt with the Pitt Street Sydney store and they have been excellent.

Had a warm welcome by the staff,nTibor then took me through a couple of options regarding the items I was interested in, even to the point of having some of the female staff try them on for the appearance.nnTotally impressed and very comfortable, twisting my arm and convincing me of a much nicer option I hadn't thought of.nnWarm wishes to all the staff who helped me in my purchase.

Customer service has been wonderful, especially from Jada, and Lucas B. Am always greeted with a smile, and the upmost professionalism and courtesy from all staff.nnThe store is always immaculate, and clean, and I love the fact that Tiffany and Co provide complimentary alteration service, and a free drink on arrival.nnI also like that the store is on one level, compared to the Tiffany & Co store in the Sydney CBD, where we were told we had to book an appointment to look upstairs.nnI will be back!