What a pity that I forgot to grab the name of the lady who helped me with my fully blacked out Seiko automatic bracelet watch. My wife was paying for the watch for my Christmas present and the kind lady worked out the Black Friday discount for us as I would feel more comfortable with letting my wife to save as much money as possible for herself. Bracelet was adjusted to perfection- and the time adjustment was set up to spot on as well which reflects her in depth knowledge about automatic watches.nVery happy!

After visiting four jewellry stores before A&C Booragoon I was finally assisted by an amazing sales assistant called Joel. He greeted me with a warm welcome and listened attentively to my needs. I brought in a very delicate and sentimental pendant I wore on my wedding day many years ago that needed the bolt ring clasp replacing. He offered to do it for me himself, on the spot. The whole customer service experience was seamless. Thank you so much much Joel, you brought tears to my eyes, forever grateful.

I was greeted and helped by lovely staff members Davina and Joel.nnDavina managed to help me put a small pendant onto a larger chain I preferred by a combination of miracle and skill.nnThank you, you've made me a happy shopper!