Prouds the Jewellers | Cairns

Outstanding service! The manager Saphir was knowledgeable, patient, and truly went above and beyond to make our experience special. We felt valued and well taken care of. Highly recommend

My experience at Prouds the Jeweller was quite overwhelming. I normally have only positive experiences at Prouds Cairns Central.nnMost of the staff were very friendly and greeted myself and my husband as soon as we entered the store, which I genuinely appreciated.nnHowever, one lady who I believe may be the new manager, as the previous manager who normally served me was nowhere to be seen u2014 was very loudly having personal conversations on the shop floor, swearing, and even discussing how much money the store had made that day and how much each staff member still needed to make. This felt extremely unprofessional and made the environment uncomfortable. I did not feel inclined to spend my money at this shop and left after that.nnWonu2019t be shopping here again.

I had the best experience at Proud Jewellery thanks to Immy! She was warm, patient, and genuinely enthusiastic about helping me find exactly what I was looking for. She really knows her stuff u2014 from explaining different pieces to offering honest, thoughtful recommendations.nnImmy made the whole process feel easy and enjoyable, and her kindness and professionalism stood out from the moment I walked in. I left with a piece I absolutely love and an experience worth recommending.nnIf youu2019re visiting Proud Jewellery, definitely ask for Immy u2014 sheu2019s incredible!