Bevilles | Chadstone

I bought 3 items only 2 days ago for Valentineu2019s Day and had to bring one back to replace with something else today and they said they wonu2019t exchange it. I have bought a few things there over the years. One time my wife lost the diamond earrings from her ears because the clips were very loose and I never complained but this time I have because the present is for my daughter and all I wanted to do was exchange it because the are to small. (She didnu2019t eve where them we just sized them up)u2026not even to get a refund. I would definitely not recommend this brevilles in chadstone at all.

I recently made a purchase on the 14th of December from your store for a Christmas gift, but my experience with the lady sales assistant was very disappointing. Not only was she unfriendly, but she never once took the time to explain how the watch worked. I was hesitating between 3 watches 2 Citizen and 1 Seiko, she had no knowledge of the products, could not explain the differences between them and had no idea of what was the Citizen eco drive that I was interested in. When she packaged the watch she didn't even bother to clean it, set the time and the date, or adjust it before putting it in the box, I had to do it myself at home! She seemed in a hurry to take the payment without offering any service whatsoever. This is a complete lack of professionalism; in retail, the bare minimum is to have some tact and consideration for the customer, instead of simply waiting for their credit card.nManagement should train their staff better regarding products but also customer service! Very disappointing experience

Highly recommend the Chadstone store. Charlotte was amazing! She was able to get everything sorted for me so quickly and efficiently. Everyone else was also very nice and helpful.