We shopped at Swarovski Doncaster on Saturday Feb 28. Not sure of the name of the man who served us.nHe was fantastic, hats off to him.nVery happy with our purchase and his service.

That lady with short hair and thick eyeliner seems like she doesnu2019t want to sell me jewellery. Terrible customer service.

I was served by Jenny at Swarovski Doncaster and couldnu2019t believe the service I received!nA ring I was given as a gift a year ago was pretty tarnished despite me doing my best to look after it, taking it off when necessary and not having worn it in probably 6 months. It was purchased overseas by someone else and therefore I didnu2019t have a receipt.nI came in strictly seeking advice and if there was any way to get it looking somewhat good again.nTo my surprise, Jenny offered to completely replace it for me with no charge!! I cannot believe how lucky and well treated I was.nThank you so much for this wonderful experience!!