Bevilles | Epping

I was given an item from there for my birthday last Wednesday that is not suitable for me. I asked if I could get an in store voucher and they said no. I understand I have no receipt, but it is in the original box and untouched. What am I supposed to do with the jewelry now? I don't see how it makes a difference to them, they can just put it back for sale. I probably would have added to it and purchased more. Sometimes their policies don't make sense and are a hassle to customers for no reason.nnEdit: I have already called to see if they were registered in your system and they were not.

I wish there were more stars here. My daughter, granddaughter and me were shopping at bevilles epping, served by a very able, efficient, smiling and PATIENT lady. She looked after us sooooo well and we ended up buying 2 pieces , whereas we had gone to buy one. There was no hard selling. She realised what we liked and showed us pieces , irresistible pieces... I praised her and said, I would like to give feedback about you to your manager...turns our She was the manager...CHANNEL...u r a legend...it was a busy day with all the Christmas rush at the store, but your efficiency and patience made our day. Wishing you a merry u2764ufe0f Christmas ud83cudf84 and a very happy ud83dude0a ud83dude03 New year u2764ufe0f

My mum and I came into the store to buy some jewellery and was served by the Manager Chanel. We had a lovely experience, customer service was superb! Chanel was amazingly patience, super helpful and answered all of our questions and made the shopping experience pleasant and easy. Micky was also amazing and kind, helping us the day before prior to making our decisions. Thank you ladies for the wonderful experience.