Design
Custom jewellery design covers everything from concept to finished piece. Many jewellers can guide you through stone and metal options, then create made-to-order designs to suit your style and budget.
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About Prouds the Jewellers | Epping
At Prouds Epping Plaza in Epping, our team is dedicated to helping customers find jewellery that feels personal and meaningful. Whether you're celebrating a milestone, choosing a gift, or simply exploring our collection, we aim to create a warm and welcoming experience. Our range includes gold and silver pieces, diamond jewellery, watches, and special-occasion gifts, all supported by friendly guidance and practical advice. The Epping store is known for its approachable service and attention to detail, making it easy for you to browse, compare styles, and select pieces with confidence. We look forward to welcoming you in store and helping you find something truly special.
Services
Services explained
Below is an overview of the jewellery services offered by this store.
Online Shop
An online shop lets you browse and purchase remotely, often with delivery Australia-wide. Before buying, check sizing guidance, delivery timeframes, returns, warranties and aftercare.
Repairs
Repairs can include resizing, clasp replacement, chain repairs, polishing, re-stringing and stone re-setting. Ask about turnaround time and whether repair work comes with a service warranty.
Shop
In-store shopping is ideal if you want to see pieces in person and compare options with guidance. Many jewellers can advise on fit, styling, care, and gift ideas while you browse.
Valuation
Jewellery valuations provide written documentation for insurance, resale or estate purposes. A valuation records materials, gemstone details, condition and an assessed value using current market factors.
Jewellink Reviews
Add a review
Share what stood out, from service and pricing to the finished piece. A quick review helps the next shopper know what to expect.
Google Reviews
2.9 ★
(45 Google reviews)
View on Google
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Rajvir kaur 1 ★ 2025-10-29They donu2019t know what is customer service.nI recently had a terrible experience with a customer service representative named Mary. Looks like she doesnu2019t like her job. Her rude behavior made the entire interaction unpleasant and unhelpful. I would not recommend seeking assistance from her if you value respectful and efficient service.
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Rory Mccaffery 5 ★ 2025-09-22I was looking for a ring for my fiancu00e9 and when I walked in I was greeted my a young Scotsman named Josh who was incredibly friendly and made what can be such a nerve racking experience incredibly easy and helped me pick out a beautiful diamond ring which I hope my fiancu00e9 will like, over all it was a great experience and like I said I canu2019t praise Josh enough for how helpful he was please if your looking for a helpful jewellery experience then I highly recommend this shop and the excellent Scotsman Josh
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Samantha Cossai 5 ★ 2025-03-30I have just walked out of Prouds and I was served by a beautiful lady Karen. I have to comment customer service was absolutely outstanding. She took the time to spend with me. Explain to detail about different types of rings. You could say she thoroughly enjoys what she does and Iu2019ll definitely be back again.
Contact Details
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Phone
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Email
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Website
Open
Open hours today: 9:00 am - 5:30 pm
Toggle weekly schedule
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Monday
9:00 am - 5:30 pm
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Tuesday
9:00 am - 5:30 pm
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Wednesday
9:00 am - 5:30 pm
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Thursday
9:00 am - 9:00 pm
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Friday
9:00 am - 9:00 pm
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Saturday
9:00 am - 5:00 pm
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Sunday
10:00 am - 5:00 pm
June 10, 2026 11:25 am local time
Location
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571-583 High Street, Epping, VIC 3076
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