Angus & Coote | Melbourne

I canu2019t believe a large chain like Angus & Coote could be so lacking in price transparency and appear to take advantage of vulnerable customers. I purchased a Citizen watch from the Emporium branch, where it was listed at $425. The staff told me that u201cthe best price for today onlyu201d was $350 and that they couldnu2019t go any lower. I paid $350, thinking Iu2019d bought a beautiful watch at a fair price.nnThe following day, I visited another Angus & Coote branch to have the strap adjusted and was shocked to find the exact same watch u2014 identical series and model u2014 priced at only $250 on clearance. The store manager at that branch even stated that prices across all branches should be consistent. Yet the Emporium store displayed it at the full u201coriginalu201d price and presented the $75 reduction as a special offer.nnThis kind of inconsistency is unacceptable. Prices for the same product should be consistent and transparent across all branches. To make matters worse, even the warranty terms differed between the two stores u2014 highly unprofessional for a national chain. This experience has left me extremely disappointed and questioning how customers can place their trust in this company.

I purchased this earring in July last year, and it broke shortly after, without any pressure or misuse, which suggests it may have had a manufacturing defect.nI tried to return to the store where I bought it at High Point Mall, but it has since closed. I also reached out to another location through the companyu2019s website, but unfortunately I never received a response. This has been quite frustrating, as no other store is willing to repair it on their own, and I havenu2019t been able to resolve the issue through the brand either.nnThanks

Hi everyone iu2019m from Thailand. I come here first time and go to the shop and buy the rings and then today I go to shop again and I wanna change I just bought it for about 20 days and then I see the girl she work in the shop, but she talk so bad because she say my ring have problem and I wanna know you can do for me or not but she talk not good for my family and me because I say I cannot do. I respect you because I know, but she say something about the rings so bad iu2019m very angry my feelings so bad because I pay 1290$ she cannot do everything for the ring she talk like shit with customer