I went to the store with a broken bracelet and got me by the manager who dismissed me in the first 10 seconds saying that the bracelet is old and they donu2019t do fixes not exchanges nor can help ! And asked me to go fix it somewhere else which I thought was extremely rude and unprofessional. Tried calling their customer care for 2 full days they never picked up . What type of after care service is this ? !!

Went in yesterday to exchange a charm and wax served by Christina - she was so lovely and had great customer service!! She assisted me with no troubles and found exactly what I was looking for in a timely manner. There was another girl working (I think her name was Emily) who was serving another customer and from what I overheard, he was also an amazing employee with great customer service! Highly recommended this Pandora!!

Anisa was amazing. I made a point to come back and make my purchase when she was working. The customer service and care she showed me, when I was window shopping deserved the sale. Her service needs to be acknowledged.