Michael Hill | Blacktown

I wouldnu2019t buy from this place!y partner spent $1700 on diamond earring and after wearing them for less than 3 weeks the backs started to break off. I took them back and the lady told me that this happened to someone else a few weeks ago so itu2019s not the first time it happened. They wouldnu2019t replace them but wanted me to purchase new ones becuase my earring were 5 days over 30 day warranty ( mind you, it was a Xmas present so I only wore them for max 3 weeks). As a gesture of goodwill and considering how much we paid for them and this has NEVER happened before, it would have been nice for the store manager to replace the back of the earrings. He didnu2019t want a bar of it. I definitely will not purchase from here and definitely would not recommend to buy. Clearly the earrings are faulty and they wonu2019t help at all.

I was so happy with the service at Michael Hill Blacktown! I was after a very specific ring 1.5 carat marquise cut diamond, which wasnu2019t available in-store or online. Kinal, the manager, along with the amazing team, went above and beyond to make it happen by placing a special order for me. They truly listened, were so kind and patient throughout the whole process, and made me feel completely looked after. Couldnu2019t recommend this store more highly, thank you Kinal!

I had a wonderful ud83eudd74experience at Michell Hill in Blacktown! Kinal and Phoebe were absolutely fantastic friendly, professional, and knowledgeable. They made the whole process smooth and enjoyable, ensuring I found exactly what I needed. The store had a great selection of stock, and their expertise really helped. The service was top-notch, and I felt genuinely well taken care of. Highly recommend visiting!ud83dudc4cud83cudffbud83dudc4cud83cudffb