Michael Hill | Homebush

I had an absolutely amazing experience at Michael Hill, thanks entirely to Sabina. From start to finish, her service was outstanding. She helped me purchase a gold necklace and went well above and beyond to make sure everything was perfect.nSabina was incredibly professional, knowledgeable, and thoughtful with her recommendations. Her attention to detail, gentle approach, and ability to truly listen made the entire experience feel effortless and genuinely enjoyable. Her rapport-building skills are exceptional u2014 she made me feel comfortable, valued, and confident in my purchase.nnWhat makes her service even more impressive is her commitment and positivity while sheu2019s expecting her first child. Despite this exciting time in her life, she continues to deliver the highest level of customer service with grace, care, and dedication. That level of professionalism and effort does not go unnoticed.nnSabina is a true asset to Michael Hill and absolutely deserves recognition for her hard work and commitment.nnI couldnu2019t recommend her highly enough u2014 thank you, Sabina, for such a wonderful experience! Youu2019re an a real asset to the company and they should be grateful and proud ud83dudc4d

I had a wonderful experience at the Michael Hill store buying a nose jewellery and a pair of diamond earrings last year, thanks to one of their beautiful customer services, Jasmine.She was incredibly friendly, professional, and genuinely helpful. Her customer service made my shopping experience easy and enjoyable. Truly outstanding services.nthank you, Jasmine!

The staff was impatient and unfriendly. When she took out the items I wanted to see (which took a while), she became impatient as I wasnu2019t looking directly at her and said, u201cWhich one do you want? Hey!u201d in a rude tone. She was also unfamiliar with prices and took a long time to check. a very uncomfortable experience.