ud83dudc8d Update on my Sarah & Sebastian ringnnI purchased a ring in 2022 that has broken twice u2014 once in 2023 and again this year u2014 despite careful, normal wear. Customer service has not provided a satisfactory solution, so Iu2019ve escalated the matter to Head Office.nnI hope they will take this seriously and resolve it promptly. Expensive jewellery should meet reasonable standards of durability, and Iu2019m sharing this so others are aware.nn#ConsumerRights #SarahAndSebastian #CustomerExperience

Jac and Josie were very accommodating and helped ensure the gift arrived before my friend's wedding. They personally contacted me, kept me up to date, and went above and beyond to assist. Thankful for the service and speedy delivery.

what a fun experience! thank you justin and the lovely submarine tattoo lady (so sorry we didnu2019t catch your name!) for being so friendly and welcoming, this is definitely a bucket list experience and i would 110% recommend it! the soldered selection is stunning and the other jewellery is beautiful as well. definitely worth the visit u2661