Angus & Coote | Dandenong

I bought an Elite watch and was told it was water resistant and safe for hand washing, but it stopped working after only washing my hands. When I returned to the store to explain the issue, the manager refused to accept responsibility, stating that she was not present when it was sold and was not there when the water got inside. Instead of resolving the issue, she became argumentative, which was very upsetting and unprofessional. Customer service was extremely disappointing, and the information provided at purchase was misleading. This has been the worst customer service experience of my life. I would not recommend this store to anyone. If I could, I would even remove my one-star rating.

I got the watch but it was too tight and I asked the lady that I didnu2019t open it and you can see but I want big size she refused it and said No exchange but the behaviour of the lady was not good she couldnu2019t convince me because she gave the wrong size watch. I will never buy from this shop because of her behaviour

Just wanted to say Niv is an amazing sales person he gave me a wonderful customer service helped me bought a necklace