Lovisa | Ellenbrook

I had a great experience at Lovisa Ellenbrook getting my piercing done. I believe her name was Brinda, and she was absolutely wonderful. She was kind, professional, and explained every step of the process clearly, which made me feel comfortable and at ease the entire time. Everything was done with care and attention to detail, and her calm, positive energy made the experience even better. I couldn't have asked for a better person to do my piercing. Highly recommend! ( Sheu2019s done four pairs of my piercings so far and Iu2019d absolutely continue going to her u2764ufe0f )

I visited the Lovisa store in Ellenbrook to exchange a pair of faulty rings that I had originally purchased from the same store a day before. Unfortunately, the experience was extremely disappointing. The staff member at the counter was unnecessarily rude and dismissive throughout the interaction, even though I was simply requesting an exchange for a defective product. I expected basic courtesy and professionalism, especially when dealing with an issue caused by the product itself. Instead, the attitude I received made the whole situation stressful and unpleasant. I returned along with fulty rings. poor customer service, and I hope the store management takes this seriously and improves the way customers are treated.

Today I got my ears pieced at this lovisa, for $30. That includes everything such as the aftercare spray, studs and of course the piercing. I just wanted to say that I had a great experience. The lady that was piercing my ears was very friendly, kind and caring. She was also very helpful and gave some great advice on aftercare for the the piercing. I would defiantly recommend getting piercings at this lovisa. Thanks xx