Lovisa | Mirrabrook

I visited this store over the weekend to buy a Christmas gift for my sister, but instead of enjoying the experience, I left feeling embarrassed and deeply disappointed. I was dressed casually and not wearing makeup, but I still expected the same respectful service as everyone else.nnAfter the customer in front of me finished, the staff member looked at me and walked away without saying anything. I stood there confused until another staff member came to help. This is the third time this has happened, and each time it has been the same blonde-haired staff member who refused to serve me.nnWhat should have been a happy Christmas shopping trip completely ruined my weekend. No customer should ever be made to feel judged or unworthy.

Walked in to enquire about the free piercing today and got both my ears pierced by Jasmine since she was so patient and calm while explaining the service,, I really just wanted a quote and left there with 2 helix piercings!! It was short and sweet,, I havenu2019t had a piercing done in like 15 years and was a bit nervous!! But Jasmine did not disappoint with her service !!

My son got his ears pierced for the first time. Everything went better than I expected, thank you Mia S.