Michael Hill | Mango Hill

Have come in a few times now with the intent of purchasing but customer service always throws me off. In the few times Iu2019ve been in, Iu2019ve never been greeted. Or itu2019s always a quick high and the girls go back to talking to themselves. Never asked if I need a hand when Iu2019m clearly standing and looking in front of a display. Same thing happened again tonight. Was legit in front of 2 girls talking, and wasnu2019t asked if help was needed or assisted at all, even when they could clearly see and hear me and my sister talking about purchasing an item that was right behind them. There was only 1 other customer being served, so it wasnu2019t busy. Itu2019s just a bit disappointing how they clearly pick and choose who they serve.

Was greeted by Bronwyn with a welcoming smile who was more than accommodating with finding that one ring to meet our needs and special day.nnBronwyn should genuine interest and excitement for our up and coming wedding next month.nnGiven the current delay with postal services and wait time and our wedding date for next month Bronwyn went out of her way to ensure that our purchase would be back well before the date.nnMichael Hill offers a professional care plan on purchase which covers your purchase for three years that includes repairs and services at no charge. Everything from ring sizing, cleaning, repairing, resetting the list is long but well worth the investment.nMichael hillu2019s motto u2019we're for loveu2019 certainly proved true to its word from the customer service, love the name badge and the purchase.nThank you, Bronwyn, for making our experience a memorable one.

The staff are absolutely amazing and they go above and beyond everytime I visit. I could not be happier with this store or the staff. 100% recommend Michael hill Northlakes