Prouds the Jewellers | Secret Harbour

Really disappointed with my purchase from Prouds Jewellers.nI bought a gold plated chain with a sparkly cross, and after only a couple of months it started turning green, not just slightly tarnished, but visibly green against the skin, which is exactly what youu2019d expect from very low-quality or fake jewellery.nnFor something marketed and priced as gold-plated, this is unacceptable. Iu2019ve owned multiple gold-plated chains before (even cheaper ones), and theyu2019ve stayed shiny and never discoloured like this. In comparison, this one looks worn out and poor quality very quickly.nnI also compared it directly with another gold-plated/stainless steel chain I own that cost me half the price, and that one is still in near-perfect condition. The difference in quality is obvious.nOverall, this experience makes me seriously question the authenticity and quality of the materials used.nnDefinitely not what I expected, and not something I would recommend.

Amazing customer service by Demi, she was patient, friendly and thorough and thoughtful. Both Jordan and Demi were happy to get out displays and show case them to us. We have been to many Prouds stores, this was by far the easiest to shop in, with thanks to the professional approach of lovely Demi and Jordan. Thank you ladies, we will return.

The only thing that shines brighter or is more precious then there gold stones and jewlery they stock Is the people that make this such a special place to shop and the Golden level customer service you can expect to receive there.nNGL on many occasions they have gone the extra mile for me showcasing exactly that.nJust recently they fixed my watch at no cost and with a great deal of skill.nWhere pretty lucky here at the Square and the people that keep the lights on in proud are no exception.n10/ u2b50