Prouds the Jewellers | Warnbro

How does it feel to miss out on a sale of over $3,000 ? ud83eudd37u200du2640ufe0f ud83dudcb8nnI donu2019t give my money to people who donu2019t respect me, are HIGHLY unboundaried and totally unprofessional.nnI just donu2019t do business with people like this.nnShocking customer service skills. Just money hungry people in socks. Thatu2019s Prouds Warnbro.nnThey like to lay on the compliments a bit thick. Gross.nnud83dudd25 Hot Interpersonal Tip:nWhen someone is talking to someone, it is not your invitation to talk over them and u201ccompete for the stageu201d.nnud83dudd25 Hot Salesman Tip:nnDO NOT walk to the BANK with the CUSTOMER, then try to explain to the bank tellers what a beautiful piece of jewellery I am about to buy. They are not YOUR CUSTOMERS u2026. and u2026. You just lost one. I think the dodgy, doggy u2018tap on the shoulderu2019 really sealed that deal for me. u2026As you said, walking out the bank, u201cIu2019ll see you tomorrow!u201dnnHahahaha. ud83dude02. No. Nou2026.. No. You wonu2019t.nnI called the following day to advise u201cIu2019m no longer interested in making the purchaseu201d. A lady (who I didnu2019t meet the day before) says chirpily, u201cOh, not a problem! Thanks for calling us to let us know! Was it for the gents rings?!u201d I replied, u201cNo, I do apologise, Iu2019m referring to the sovereign and the necklace.u201dnnThen, WOW, did her voice, demeanour and manner completely transform into a snooty, very low effort, barely even syllabled:nnu201cOh. K. Thanks.u201dnnud83eudd2f Wow. I really love just being treated like a walking dollar sign.ud83eudd11nnP.S. I bought my sovereign online so I never have to endure such a painstaking, disgusting and demoralising experience or interaction TWICE at Prouds Warnbro and u2026donu2019t pay someone to do it to me, either.nnP.P.S. It goes beautifully with my bracelet worth $3,000 ud83dude05nnP.P.S. At least say an upbeat u201chellou201d with a smile as each customer walks in. Itu2019s one moment in their day it needs to be all about THEM not you. (And not to mention your 7 hundredth investment property that youu2019ve just signed up for and are now freaking out about. Iu2019m not your therapist. Or life coach. And: No. One. Cares. And those that do, are trying to get you to do a better deal for them.nnFor customers that like any of the experiences listed above - Ingulge yourself. Enjoy. All three women I met at Prouds Warnbro were just:nnPure heaven wrapped in its own precious hell.

Twice over the last couple of weeks Iu2019ve seen diamond earrings in the window display and when Iu2019ve tried to purchase them, Iu2019ve then been told they have been priced wrong doubling the ticketed price shown. I think this is extremely misleading.

First time, I was disappointed and saddened with the way I was treated above others.nThe way I was dressed and with all my jewellery on, feeling pretty.nOther customers noticed, I seemed to be a priority.nSecond and last time, I was trying to find a gift for my sister.nI felt worse.nI was dressed in gardening clothing, looking probably quite shabby, but I patiently waited and other people were catered for before me. I then had more money to spend.nI was told from my budget that I couldnu2019t afford what I was looking for.nNo options given or offered.nI then shouldu2019ve walk away.nDonu2019t judge,