Swarovski | Karrinyup

FAKE SALE / MISLEADING PRICINGnnMy husband went into the store with our kids to choose a birthday gift for me after seeing the SALE signs. They spent time choosing a pendant that was clearly marked down in red.nnWhen the salesperson scanned it, the price came up full price. She double-checked with the supervisor, but came back saying the discount u201cwasnu2019t validu201d and they would not honour the price u2014 even though it was their mistake.nnWhat made it worse: the supervisor didnu2019t come out to apologise or explain.nnMy kids were really disappointed and asked, u201cHow can we trust this store if they can just change the price?u201dnIt felt like a fake sale and a very poor customer experience.

Such gracious service from the young lady who served me today. I was only after some refills for my pen but was treated as if I was a valuable customer. Thank you.

In search of a gift for someone specialud83dudc9d... it's hard to go past the sparkle of the Swarovskinstore at Karrinyup ud83dudc8e The chrystal pieces and jewelleryud83dudc8d are captivating, along with delightful customer serviceud83dudcabmade it a 5 star experience.nMorgan was more than a sales assistantu2b50 an ambassador of Swarovski ud83eudda2 she loves people and genuinely enjoys helping her customers find that piece of sparkling perfectionud83eudd29 ud83cudf81ud83dudecdud83dudc8enThankyou Morgan you are a gem yourself ud83dudcabud83dudc8e