Michael Hill | Sydney

I visited the Michael Hill store in Sydney to buy a present for my friend, and the experience was excellent. Cindy was incredibly helpful throughout my visit u2014 knowledgeable, patient, and never pushy. She took the time to understand what I was looking for and guided me in selecting the perfect gift. Her friendly and professional approach made the whole experience stress-free and enjoyable. Thanks to Cindy, I left feeling confident and happy with my purchase. Highly recommend this store for both the quality and the outstanding customer service.

I had a wonderful experience at Michael Hill thanks to Karry. I wasnu2019t planning to buy anything, but she showed me a piece I fell in love with and couldnu2019t stop thinking about, so I came back to purchase it.nnKarry was friendly, charismatic, and very professional. She made the whole experience feel special and comfortable. Highly recommend her service!

Iu2019m very disappointed with my experience at Michael Hill at George St. When I purchased a ring, the sales assistant strongly encouraged me to buy a 3-year care plan for $75, explaining that it would cover resizing when needed.nSix months later, I returned to have the ring resized and was told they could not do it because it was more than one size larger, and that nothing could be done. This limitation was never explained to me at the time of purchase.nI feel misled and that the care plan was not properly explained. I would not have purchased it if I had known these restrictions. I will not be returning to purchase from Michael Hill again.